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Overnight shifts: the workday ends at 05:00

Why at 01:00 the portal still shows yesterday's workday and how to set up night closing checklists properly.

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If your team closes in the early morning, you’ll see something that’s confusing at first: at 01:00, the employee portal is still showing yesterday’s workday. It’s not a bug — it’s intentional, and it’s exactly what a nighttime closing needs. Here’s how it works.

The operational workday cutoff is at 05:00

For the employee portal, the early morning (from 00:00 to 05:00, in the location’s time) belongs to yesterday’s workday. A closing that ends at 02:00 is still yesterday’s checklist, not today’s.

The new workday doesn’t open until 05:00. With this cutoff, a closing signed at 01:00 is recorded on the day it truly belongs to, and metrics don’t get muddied by “wrong-day” checklists.

What the employee sees in the early morning

Between 00:00 and 05:00, the portal shows yesterday’s workday checklists. If yesterday’s closing checklist is still pending, the portal asks you to finish it first: you’ll see the notice that the previous workday isn’t closed yet.

From 05:00 on, the new day opens with its own checklists.

Setting up a nighttime closing properly

  1. Create the closing checklist with a time slot that crosses midnight (for example, from 22:00 to 02:00). The checklist belongs to the day on which the time slot starts.
  2. Adjust the margen de retraso (delay margin) to match the shift: if the closing can run long, give it some leeway.
  3. If you want to find out when a closing expires unsigned, enable the «al vencer sin firmar» (when due and unsigned) alert in Notificaciones (Notifications).

With this, Saturday’s closing signed on Sunday at 01:30 counts — correctly — as Saturday’s closing.

Frequently asked questions

Why does yesterday’s checklist still show up at midnight?

Because for the portal, the early morning (until 05:00, in the location’s time) belongs to yesterday’s workday. A closing that ends at 02:00 is still yesterday’s checklist, and that’s how it gets properly recorded.

How do I set up a closing checklist that ends in the early morning?

Use a time slot that crosses midnight (for example, 22:00–02:00) and a matching delay margin. The checklist belongs to the day on which the time slot starts.

When does the new workday open?

At 05:00 in the location’s time. Until then, the portal shows the previous workday; if its checklist is still pending, it asks you to finish it first.

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