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Operations health check: how in control is your daily operation?

Answer 10 questions about your recurring tasks, openings, closings and cleaning. Get an instant score from 0 to 100, with practical advice. No sign-up needed, takes 3 minutes.

  • 10 questions
  • 3 minutes
  • No sign-up
Operational control is the ability to know, at any moment, that every recurring task in your business is defined, assigned, done, and recorded.

Where are your opening and closing tasks written down?
If someone new starts tomorrow, how do they know what to do on their first shift?
How do you know a task was really done?
When a task needs proof (a photo or a figure: amount, reading, count), what happens?
If an important task was not done today, when do you find out?
How much time a day do you spend checking or chasing tasks (messages, calls, visits)?
Can you see what was done on a specific day three weeks ago, and by whom?
Do you know which tasks get skipped most, and on which shift?
How do you split tasks between the people on each shift?
If you opened (or already have) a second site, how would you run its operation?
Your result

0

out of 100

Level

Your five dimensions

Each dimension adds up to 6 points: two questions scored 0 to 3.

  • Standard

    Are tasks written down and consistent every day?

  • Evidence

    Can you prove tasks were done, by whom and when?

  • Supervision

    Do you find out about problems without chasing?

  • History

    Can you look back and measure task completion?

  • Scale

    Does the system work beyond one person or site?

Where to start

    Recommendations for your level

      Want to put the recommendations into practice?

      Timlup has a Free plan forever for 1 site with 5 checklists, no card needed. The template catalogue saves you starting from scratch.

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      Get your result by email

      We send you your score, your weakest dimensions and the recommendations. Optional.

      We only use your details to send you the result and, if you agree, to tell you about Timlup. No spam. See the privacy policy.

      Most owners believe they control their daily operation. In practice, they rely on trust: the manager who always remembers, the team that has been there for years, the WhatsApp messages that get lost. This check measures how much of your operation is actually written down, verifiable, and independent of any single person.

      The check looks at five dimensions: standard (are tasks written down), evidence (can you prove they were done), supervision (do you find out in time), history (can you look back), and scale (does the system work beyond one site). It is not an audit, not a food-safety test, and not a judgement. It is a starting point to see where you truly stand.

      Manager going through papers and phone messages to work out which tasks were actually done

      How the health check works

      The health check asks 10 questions across five dimensions: standard, evidence, supervision, history, and scale. Each answer scores between 0 and 3 points. The total is converted to a score from 0 to 100, and you land in one of three levels: red, amber, or green.

      Everything runs in your browser and the result is calculated instantly on your device. If you do not ask for the email, your answers never leave your device. The email is optional: we only ask for it if you want your result, your weakest dimensions and the recommendations in your inbox.

      If you ask for the email, you get your score, your weakest dimensions, and the specific recommendations for your level. You can also retake the check as many times as you want. It is free, no sign-up, and designed to give you a practical starting point.

      Two gym staff checking their task checklist on a wall-mounted tablet at the start of the shift

      Why measure operational control instead of just “having checklists”

      A checklist is only useful if it is actually followed and you can prove it. Doing a task and having evidence that it was done are two different things. Without evidence, you are back to trust, and trust does not scale.

      The invisible cost of chasing on WhatsApp is real: the time you spend asking “did you do the closing checklist?” is time you are not spending on customers or growth. Every message is a small leak of your attention.

      When you grow from one site to several, what works “because the manager is good” does not copy. You need a system that is independent of any single person. Measuring operational control shows you exactly where you stand and what to fix.

      John Guerrero
      Editor

      John Guerrero

      Founder of Timlup · Founder of ChefBusiness

      15+ years working on business operations and process digitisation. Behind Timlup, ChefBusiness and AI Chef Pro. These guides capture the daily-control procedures I see working in operations-heavy businesses across Spain.

      ChefBusiness ↗ AI Chef Pro ↗ GastroSEO ↗ Hosply ↗
      FAQ

      Frequently asked questions

      What people ask about operational control and this check.

      What is an operations health check?
      It is a self-assessment tool that measures how much control you have over your daily recurring tasks, such as openings, closings, cleaning, and other checklists. It gives you a score from 0 to 100 and shows your strengths and weaknesses across five dimensions. It is not an audit or a food-safety test, but a practical starting point to improve your operations.
      Is paper enough, or do I need an app?
      Paper can work if you have one site and a very stable team. But paper gets lost, cannot send alerts, and is hard to search. An app like Timlup adds evidence, supervision, and history without much effort. You can start with paper and move to an app when you see the gaps. The health check will tell you if paper is costing you.
      How do I know my checklist actually works?
      A checklist works when tasks are completed on time and you can prove it. Look at your completion rate over a week. If people skip tasks or you only find out later, the checklist is not effective. Use a tool that gives you a dashboard or a daily digest, so you can see what was done and what was missed.
      What is the difference between doing a task and having evidence it was done?
      Doing a task means it happened, but you have no record. Having evidence means you can show who did it, when, and sometimes with a photo or a value. Evidence protects you from misunderstandings and lets you review performance. It also helps you identify recurring issues and improve training.
      How can I control several sites effectively?
      You need the same checklists across all sites, with clear assignments and a central dashboard. Use a system like Timlup that lets you duplicate checklists and compare metrics per site. This way you see at a glance which site is compliant and which needs attention, without calling each manager every day.
      How long does it take to get operations under control?
      It depends on your starting point. If you are at a low score, you can see improvements within a week by writing down tasks and assigning owners. For full control, plan for a month of consistent use and review. The health check is a good way to measure your progress over time, and you can retake it monthly.

      Keep exploring

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